Changed your mind? No worries! We have an easy 30-day return policy. Upon receipt of your return, you will be refunded the value of the merchandise. Original shipping is not refundable. Return shipping is the responsibility of the buyer. Please allow 7-10 days to process your return/exchange after the item is received by our Returns Department. Refunds will be credited in the same form as they were paid. We do not offer store credits at this time.
Return Instructions:
Include your original packing slip and write reason for return or exchange on the back
In the event you do not have the original packing slip, just write your name, order number, phone number, and reason for your return.
Ship your return merchandise to the following address:
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Toynk Toys Attn: Returns Department 2249 West Windsor Court Addison, IL 60101 |
We recommend using a traceable carrier such as UPS or FedEx. Toynk is not responsible for packages not received if sent by a non-traceable carrier.
Received Wrong or Damaged Item?
In the event that the product you purchased was damaged*, defective, missing items, or if you received the wrong item, contact help@toynk.com or call 630-656-1074 within 5 days of the delivery date. We apologize for the inconvenience and we will help to resolve your issue in a timely manner.
*Please note that we do not guarantee 'mint packaging' on collectibles and will not consider the item as damaged.